About GovHK

GovHK (www.gov.hk) is the one-stop portal of the Hong Kong Special Administrative Region Government with the main content provided by participating Government departments and bureaus, featuring those most sought-after public information and services to make them easier to access and use by members of the public. Ever since the launch of the portal, the DPO, in collaboration with government departments and bureaus, has been striving to better the services in various facets of the portal, such as introducing more online services and enriching the content to accommodate different needs of users, and also enhancing the user interface and layout design for more pleasant navigation.

Responsive web design is adopted on GovHK to cater for access from mobile devices such as mobile phones and tablets. This provides optimal viewing and interaction experience by automatically adjusting the contents to fit different screen sizes, resolutions and orientation, for smoother navigation and enhanced usability.

As a continuous improvement process, GovHK will regularly review website performance to enhance user experience and meet users' needs more efficiently and effectively.

About MyGovHK

To make interaction between citizens and the Government more efficient and effective, in 2010, we launched the account-based, personalised platform MyGovHK (www.gov.hk/en/theme/mygovhk/) on the GovHK portal to provide public services and information tailored to the individual needs of users. In December 2020, MyGovHK was upgraded to support “iAM Smart”. Users can associate their MyGovHK account to “iAM Smart” to enjoy the authentication and personalised notifications functions provided.

Citizens can create their own MyGovHK accounts for direct access to their selected government services. Major functions of MyGovHK include:

My Online Services – link up your MyGovHK account with the "Easy Sign-on" online services to enjoy single access, e.g. eTAX, electronic demands for rates and government rent (eRVD Bill) and outbound travel information. You can also organise your own lists of frequently used online services;

My Subscriptions – subscribe to government notifications, e.g. food alerts, information on large-scale job fairs and reminders for vehicle licence renewal;

My Bills – view your government billing accounts and make online payments for some bills;

My Messages – view messages from different online services and MyGovHK, e.g. messages from Demand for Rates and/or Government Rent and Registration of Outbound Travel Information, etc.

To know more about MyGovHK, please view the demo page.

Create your MyGovHK account now to enjoy a variety of features and functions!

With MyGovHK as the bedrock for growing personalised government services, the DPO will continue to work with government departments to bring in more online services and to launch more new functions for the benefit and convenience of the citizens.