Enquiry / Feedback
You may make an enquiry through the following channels -
"iAM Smart"
Digital Policy Office
Address: 19/F, Wu Chung House, 213 Queen’s Road East, Wan Chai, Hong Kong
Tel: (852) 182 123
Email: enquiry@iamsmart.gov.hk
Live Chat: https://www.iamsmart.gov.hk/en/contact.html
Website: https://www.iamsmart.gov.hk
GovHK
Digital Policy Office
Address: Level 6, Cyberport 1, 100 Cyberport Road, Hong Kong
Tel: (852) 1835 500 (handled by 1823)
Email: enquiry@1835500.gov.hk (handled by 1823)
Website: https://www.gov.hk
Hong Kong Government Wi-Fi Service
Digital Policy Office
Address: 19/F, Wu Chung House, 213 Queen’s Road East, Wan Chai, Hong Kong
Email: enquiry@help.wifi.gov.hk
Recognition of Certification Authorities and Certificates under the Electronic Transactions Ordinance (Cap. 553)
Certification Authority Recognition Office, Digital Policy Office
Address: 17/F, The Hub, 23 Yip Kan Street, Wong Chuk Hang, Hong Kong
Fax: (852) 2802 4549
Email: caro@digitalpolicy.gov.hk
Website: https://www.digitalpolicy.gov.hk/en/our_work/digital_infrastructure/legal_framework/regulation/eto
Should you send us an encrypted message, please download our e-Cert (Encipherment) certificate from the Hongkong Post. For detailed information on the use of e-Cert, please browse the e-Cert user guide of the Hongkong Post.
Social Innovation and Entrepreneurship Development Fund (SIE Fund)
SIE Fund Task Force Secretariat
Address: 14/F, Treasury Building, 3 Tonkin Street West, Cheung Sha Wan, Kowloon
Tel: (852) 2165 7389
Email: siefund@digitalpolicy.gov.hk
Website: https://www.sie.gov.hk
Other Information Technology and General Matters
Digital Policy Office
Address: 14/F, Treasury Building, No. 3 Tonkin Street West, Cheung Sha Wan, Kowloon
Tel: (852) 3847 7439 (Enquiry)
Tel: (852) 2165 7352 (Views/Suggestions/Complaints)
Fax: (852) 2802 4549
Email: enquiry@digitalpolicy.gov.hk
Website: https://www.digitalpolicy.gov.hk
Remarks
For effective and timely delivery of mails, all senders are required to ensure that their posted mail item affixed with sufficient postage. Mail items bearing insufficient postage will not be received by us and will be handled by the Hongkong Post in accordance with the Post Office Ordinance.
(Note: For calculating the postage, please refer to the Post Office’s webpage on “Postage Calculator” http://www.hongkongpost.hk/en/postage_calculator/)